White Paper

OCI Managed Services and Observability Handbook

How to run an OCI estate after go live, what to monitor, how to set service levels, and how observability and managed services together keep an estate healthy, available, and affordable.

Operations dashboards representing OCI observability and managed services
Summary

What this paper covers.

Migrating to OCI is a project. Running OCI well is a discipline that never ends. The gap between the two is where most of the disappointment with cloud lives, an estate that was built carefully, handed over, and then left to drift, until availability slips, spend climbs, and nobody can say with confidence whether the platform is healthy or not.

This handbook sets out how we run OCI estates after go live. It covers what to monitor and why, how to build an observability stack that answers real questions rather than just collecting data, how to set service levels that mean something, how to structure on call and incident response, and how to treat cost as an operational metric rather than a quarterly surprise. The thread throughout is that managed services and observability are two halves of the same thing. You cannot run what you cannot see.

Inside

What is inside.

  • Why managed services and observability are two halves of one discipline.
  • What good looks like in a managed OCI estate, in plain terms.
  • The observability stack, metrics, logs, traces, and events, and what each is for.
  • How to set service levels and structure on call and incident response.
  • The run book and automation layer that keeps routine work routine.
  • How to treat OCI cost as an operational metric rather than a surprise.
  • How to transition an estate into managed services without disruption.
Audience

Who it is for.

  • Platform and operations leaders who own an OCI estate after go live.
  • Teams deciding whether to run OCI in house or bring in a managed partner.
  • Architects who want the estate they build to be operable, not just correct.
  • Leaders weighing the cost of downtime against the cost of doing it right.

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Contents

Table of contents.

40%
average OCI spend reduction after optimization
500+
OCI engagements delivered
24/7/365
managed monitoring and support
20+
years combined Oracle experience

Prefer to talk it through?

If you would rather skip the reading and get a plan for your own estate, book an assessment and we will bring the thinking from this paper to your specific workloads.

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