We take on the day to day run of your Oracle Cloud Infrastructure estate, with 24/7/365 cover from Austin, London, and Singapore, so your team can build instead of firefight.
Managed Monthly
Managed services is a recurring monthly retainer. You get a defined service scope, agreed response targets, and a named team that knows your estate. The retainer is predictable, and it scales with the size and criticality of what we run for you.
Round the clock monitoring and response across three global hubs, so issues are worked in real time.
A named group of specialists who learn your estate, not a rotating queue of strangers.
Patching, backups, and operations handled, with reporting your stakeholders can audit.
Managed services covers the ongoing operation of your estate. Scope is agreed up front and can include the following.
| Area | What we cover |
|---|---|
| Monitoring and alerting | 24/7/365 monitoring with tuned alerts and a specialist on shift to respond, not just to log. |
| Incident response | Triage, response, and resolution against agreed targets, with clear escalation paths. |
| Patching and maintenance | Planned patching of OCI services, databases, and supported workloads, on a schedule you approve. |
| Backup and recovery | Managing backups, testing restores, and keeping recovery objectives honest. |
| Reporting and governance | Regular service reporting, cost visibility, and change control your auditors will accept. |
Keep the run efficient with an optimization fee paid on savings.
OptimizationHow we took over a regulated OCI estate with audit ready run.
Read itTell us where your estate stands and what you need. We return a written plan with options and a clear price.